Timely, Cost Effective End to End Teams PSTN Calling with Direct Routing, including various End Point Integration, Compliance Recording, Cloud Contact Centre, Call Billing, etc. POC can be arranged.
– Full end-to-end migration services from initial discovery / scoping, seamless implementation, go live support and user hand holding
– Direct Routing utilizing industry leading SBCs. This solution enables business users to make and receive calls from their mobile, laptops or desk phones using their Teams application, allowing easy mobility in a cost-effective manner in comparison to a cloud / traditional PABX.
– Compliance Communications Recording for Teams. The solution records all modalities such as voice, video, desktop sharing, file share and chat, leveraging your current Azure customer tenant to store the data while giving you full control.
– Cloud Contact Centre. The solution helps businesses connect with their customers through multi-channel communications including Voice, Web Chat, Email, SMS, IVR, and other emerging channels to improve customer experience, increase employee productivity, and maximise sales revenue.
– Call Billing and Reporting. Get comprehensive insight into your Teams usage across your enterprise including PSTN calls. This solution enables you to report and manage your calling costs.
– Meeting Room Collaboration Devices and Solutions.
– Unmatched customer experience and support
Pricing for the implementation starts at $10,000 and is subject to project requirements.