HOTELS and HOSPITALITY – United Mak Group

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HOTELS and HOSPITALITY

Innovative support systems to help achieve industry-leading customer service.

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Travelers and hoteliers both want to engage with their customers across a host of platforms especially self-service. These channels offer new ways for mutual engagement and also help businesses gather interaction data for a better understanding of guests’ behaviors and preferences leading to better service and increased cross-sell and upsell opportunities. Our solutions can help with intelligent displays, IPTV, tailored digital marketing and even control rooms & access management solutions for effective property management.

Access Management Systems

Digital Marketing

Business Support Systems

Headsets

Customer Engagement Management

Intelligent Visual Communications

Artificial Intelligence Solutions

Omni-channel Communications

Command and Control Rooms